Returns & Cancellations — AVTEXA
Last updated: 7 October 2026
Trade / cut materials (most AVTEXA orders)
Because fabrics and related materials are often cut to length, taken from rolls, or prepared to order:
- Cut lengths, opened rolls, and custom/perforated goods cannot normally be returned for change of mind.
- Faulty or not-as-described goods: contact us promptly with order number and photos. We will repair, replace, or refund as appropriate.
- Transit damage: report on delivery or as soon as practicable with packaging photos.
Seat base foam
Seat base foam shapes can be returned within 14 days of delivery if unused, undamaged and in their original packaging. Email orders@avtexa.ie with your order number before sending anything back. Faulty or wrongly supplied foam is covered as described above.
Return postage
For change-of-mind returns (where accepted), the customer pays the return postage. For faulty, damaged or wrongly supplied goods, we cover the return cost.
If you are a consumer
(Buying outside your trade/business.) Irish/EU consumer rules may give you cancellation rights for some distance contracts. Those rights do not usually apply to goods made to your specifications or clearly personalised — and cut fabric prepared to your length is typically treated as made to order. If a consumer cancellation right applies to an unopened, unused standard item, we will honour it as required by law. Email orders@avtexa.ie before returning anything.
How to contact us
orders@avtexa.ie · +353 83 0888713 · A & T Style Ltd t/a AVTEXA®, Unit 2, Hebron Industrial Estate, 27-35 Leggetsrath West, Kilkenny, R95 FK02, Ireland.
Do not send returns without agreement — unauthorised returns may be refused.
Refunds
Approved refunds go back to the original payment method (Stripe) within a reasonable time after we receive/inspect goods or agree a resolution.